This program is aimed at learning to apply the best business analysis practices defined by the IIBA® as well as obtaining the bases for certification as Competency in Business Analysis (CCBA®)

Addressed to

  • This course is aimed at people whose work or personal requirements are to align solution initiatives with strategic business objectives and achieve certification as CBAP® or CCBA®:
  • business analysts
  • process analysts
  • Project Directors
  • Boss of the area
  • ICT professionals
  • Marketing Professionals
  • Professionals whose main task is analyzing critical business requirements


40 hours


  • Face-to-face

  • Virtual live through digital platforms

  • on site

Related Courses

  • Diploma in Project Management

It includes

  • 40 hours of training

  • certified instructors

  • Participant Handbook

  • Proof of participation


Lesson 1: Course Introduction

  • Background, current and future of business analysis.

  • The emergence of business analysis and its evolution.

  • The IIBA®.

  • The BABOK® Guide.

  • Benefits of Business Analysis.

Lesson 2: Fundamentals of Business Analysis

  • Talk business.

  • Why does Business Analysis arise?

  • What is Business Analysis?

  • What does Business Analysis do?

  • The role of the Business Analyst.

  • Fundamental concepts of Business Analysis.

Lesson 3: Business Analysis

  • Define business needs.

  • Assess gaps in capabilities.

  • Determine the solution approach.

  • Define the scope of the solution.

  • Define the business case.

Lesson 4: Planning and Tracking Business Analysis

  • Plan the Business Analysis approach.

  • Perform stakeholder analysis.

  • Planning of Business Analysis activities.

  • Business Analysis communication planning.

  • Planning of the Requirements Management process.

  • Business Analysis performance management.

Lesson 5: Elicitation

  • Preparation of the Elicitation.

  • Conduct the Elicitation Activity.

  • Documentation of Elicitation Results.

  • Confirmation of the results of the Elicitation.

Lesson 6: Requirements Analysis

  • Prioritize Requirements.

  • Organize Requirements.

  • Requirements Specification and Modeling.

  • Define Assumptions and Limitations.

  • Check Requirements.

  • Validate Requirements.

Lesson 7: Administration and Communication of Requirements.

  • Administration of the requirements and Scope of the Solution.

  • Requirements Mapping Management.

  • Maintenance of Requirements for its Re-use.

  • Prepare Requirements Packages.

  • Communication of Requirements.

Lesson 8: Evaluation and Validation of the Solution

  • Evaluate the Proposed Solution.

  • Distribution of Requirements.

  • Evaluate the Availability of the Organization.

  • Define the Transition Requirements. v. Validate the Solution.

  • Evaluate Solution Performance

Lesson 9: Competencies and Techniques for Business Analysis

  • Analytical Thinking and Problem Solving.

  • Behavioral Characteristics.

  • Business Knowledge.

  • Communication skills. v. Interaction skills.

  • Software Applications.

Lesson 10: General Certification Process

  • IIBA® Certifications

  • Process of certification

  • CBAP Certification Exam

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