GSB Team archivos

At the forefront of technology: GSB, innovating with human value

Blog – English, GSB Team, TrendsBy GSB 17 May, 2021

In this issue of Business Leadership 2021 magazine you can find more details about GSB’s work around the world, its services and much more: In Mexico, Global Services Business has positioned itself as a company specialized in efficiently solving the technological and human talent needs of the institutions that require it. Its history dates back…

“Everything on your résumé must be honest”: Viridiana Chávez

Blog – English, GSB TeamBy GSB 19 November, 2020

Viridiana Chávez started at GSB in the position of Resources Assistant more than two years ago and currently works as Account Manager. During his time in the Human Resources area, he learned to solve problems of all kinds and above all to be more self-taught: “I looked for different solutions on my own, from simple…

“Regardless of the career, it is essential to know Excel and English”: Brenda Cuenca

Blog – English, GSB TeamBy GSB 12 November, 2020

With a degree in Psychology and a Diploma in Organizational Psychology, GSB’s Human Capital Coordinator, Brenda Cuenca, believes that today any professional should be able to handle Excel and speak English. Regarding Excel, Cuenca emphasizes that “there are currently online courses that everyone should take, it is very important for all levels to know how…

“The pandemic accelerated the digital transformation”: Josué Gerardo Ortiz

Blog – English, GSB TeamBy GSB 5 November, 2020

With a career of almost a year and a half working for GSB, Technical Support Engineer, Josué Gerardo Ortiz, has not only grown exponentially as a professional but also as a human being. “GSB has enriched me a lot, as it also has different projects and activities related to human values and personal development. I…

Lessons learned from the pandemic

Articles, Blog – English, GSB Team, Technology, TrendsBy GSB 29 October, 2020

The pandemic has shaken everyone’s foundations: very solid companies no longer exist, but others have grown tremendously. I am grateful for the fact that I moved from Mexico to Brazil almost 7 years ago. That change forced me to work remotely and from home. At first it was difficult (believe me, very difficult considering that…

What is an agilist?

Articles, Blog – English, GSB Team, Technology, Training, TrendsBy GSB 17 September, 2020

An agilist is a change agent who helps drive mindset change in the organization that wants to be agile. An agilist helps people transform their mental, operational and management models in accordance with agile values and principles. An agilist is an observer and active listener, for with empathy and empowering people and teams gives training…

Agile techniques to be a productive agilist

Articles, Blog – English, GSB Team, Technology, TrendsBy GSB 9 September, 2020

If you want to be more productive, investing your time in activities of value, without feeling overwhelmed by the amount of tasks that pile up on you, and taking control of your day to day life, this reading is for you. We will share some of them agile strategies, which we can apply in our…

The Sprint Goal: the Sprint Goal

Articles, Blog – English, GSB Team, Training, TrendsBy GSB 28 August, 2020

For teams working on Scrum, the Sprint Goal is the most important objective that the team has to accomplish during the Sprint. It helps everyone in the team and those involved to be aligned on what is the most important, the highest priority in each iteration. Establish and draft the Sprint objective is the responsibility…

The value of powerful retrospectives

GSB TeamBy GSB 7 July, 2020

The retrospective is a periodic meeting that the team holds at the end of the sprint to explicitly reflect on the most important events that occurred since the previous meeting and make decisions for remediation or improvement. They can also be performed after the execution of a process, since it is a point of inspection…

How to make a difference by improving customer service?

Articles, GSB Team, Technology, TrendsBy GSB 1 July, 2020

Every business that finds its foundation in customer service has an essential task, which is undoubtedly to provide adequate attention. When a customer feels well taken care of, it is a fact that he/she will return, and will make regular use of the service you are providing. However, providing a good service is not a…